Tagged with " Customer service"

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Ahold’s stranglehold on Dutch consumers takes the “super” out of supermarket

One of Albert Heijn’s greatest strengths as a company is our ability to understand what it is that the customer [...]

Feb 2, 2009     4 Comments
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Customer service doesn’t exist in the Netherlands.  To refer to the manner in which customers are treated as service would [...]

Jun 18, 2008     1 Comment
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